Who We Are
Dental Solutions is a Canadian online dental supply company dedicated to providing dental professionals with high-quality products at competitive prices.
We supply dental equipment, instruments, and materials to dental clinics and professionals across Canada.
Registered Address: Dental Solutions 203-1377 Boul Alexis Nihon Saint-Laurent, QC H4R 0H3, Canada
For any questions or assistance, please contact us at info@thedentalsolutions.ca.

Use of Our Website
By using our website www.thedentalsolutions.ca, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others.
You agree not to:
• Attempt to hack, copy, or misuse our website, content, or data.
• Engage in any activity that may disrupt or damage the site.
You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to suspend or terminate accounts that violate these terms or are used fraudulently.

Product Information
We make every effort to ensure that product descriptions, images, and prices on our website are accurate and up to date.
However, minor variations may occur—especially in packaging or color—depending on manufacturer updates.
Dental Solutions reserves the right to correct any errors, update information, or modify product details at any time without prior notice.

Payments
All prices are listed in Canadian Dollars (CAD) and include or exclude applicable taxes as indicated during checkout.
We accept the following payment methods:
Visa, MasterCard, American Express, PayPal, and Shopify Payments.

All payments must be completed before orders are shipped.
If a pricing or listing error occurs, Dental Solutions reserves the right to cancel the affected order and issue a full refund.

Shipping and Delivery
Orders are typically processed within 1–3 business days after confirmation.
Delivery times vary depending on your location and the selected shipping carrier.
Shipping fees, if applicable, are clearly displayed during checkout.
We are not responsible for delays caused by carriers, customs, or incorrect shipping addresses provided by customers.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages after delivery is confirmed by the carrier.
To ensure safe delivery, please choose “Shipping with Signature” at checkout.
If your order goes missing, we will gladly assist you in filing a claim with the carrier.
For more information, please visit our Shipping Policy Page.

Returns and Refunds
We want you to be completely satisfied with your purchase.
Returns may be requested within 14 days of receiving your order, provided that items are unused, unopened, and in their original packaging.
For hygiene and safety reasons, certain products—such as opened dental gels, handpieces, or sterilized instruments—cannot be returned.
For full instructions, please review our Return Policy Page.

Privacy and Data Protection
At Dental Solutions, we value your privacy and are committed to protecting your personal information.
We collect and process your data only for order processing, delivery, and improving our services.
Your information is securely stored and never sold or shared with third parties without your consent.
For more information, please visit our Privacy Policy Page.

Limitation of Liability
Dental Solutions is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our website or products.
All products should be used according to manufacturer instructions, and users should consult qualified dental professionals when necessary.

Intellectual Property
All website content—including product images, descriptions, logos, and text—is the property of Dental Solutions.
You may not copy, reproduce, or distribute any materials from our site without prior written permission.

Changes to These Terms
We may update or modify these Terms and Policies at any time.
Any changes will be posted on this page, and continued use of our website indicates your acceptance of the updated terms.

Acceptance
By creating an account, placing an order, or using our website, you confirm that you have read, understood, and agreed to these Terms and Policies.